Facts & Figures
I'm passionate about developing disruptive technologies and making
user-friendly products for millions of people around the globe
user-friendly products for millions of people around the globe
- 7 years of experienceIn early-stage startups and global enterprises
- 3 regions and 9 countriesEurope, North America and Southeast Asia
- 5 industriesCloud Communications, Artificial intelligence,
FinTech, Web 3.0 and VR/AR - 12 new product launchesThe overall user base of these products is currently
estimated at more than 25 million people
I'm passionate about developing disruptive technologies and making user-friendly products for millions of people around the globe
Facts & Figures
7 years of experience
In early-stage startups and global enterprises
3 regions and 9 countries
Europe, North America and Southeast Asia
5 industries
Cloud Communications, Artificial intelligence,
FinTech, Web 3.0 and VR/AR
FinTech, Web 3.0 and VR/AR
12 new product launches
The overall user base of these products is currently
estimated at more than 25 million people
estimated at more than 25 million people
Open to new opportunities
Role: CPO, Product Lead or Sr. Product Manager
Location: Dubai, Bangkok or Singapore
Professional Experience
Jan 2022 - Present
Jan 2022 - Present
RingCentral
Product Manager, CX Platform Lead
RingCentral is a leading U.S. provider of cloud-based communication and collaboration products with over $2.5 billion ARR. My role and activities:
- Launched RingCX, an AI-first omnichannel contact center solution that has become the fastest-growing product in the company’s portfolio and established itself as a leader in CCaaS;
- Designed and implemented a unified billing system for all RingCentral products;
- Introduced real-time AI insights, alerts, and analytics for contact center agents.
Feb 2021 -
Apr 2022
Apr 2022
Feb 2021 -
Apr 2022
Apr 2022
Product Manager, WEM & Integrations
- Delivered 3 white-label integrations and expanded an API platform, broadening RingCentral into new markets and driving user adoption through a seamless multi-product experience;
- Expanded Workforce Engagement Management (WEM) solution with AI-powered quality management, automated scorecards, and conversation analytics.
Nov 2020 -
Jul 2021
Jul 2021
Nov 2020 -
Jul 2021
Jul 2021
ZELF
Chief Product Officer
ZELF is a Web3 messenger-first bank. I scaled it to three countries and over 450,000 active users, established a partnership with a leading European bank, and secured investment commitments.
I managed the growth strategy and development of 6 key products:
I managed the growth strategy and development of 6 key products:
- Crypto payments and NTF
- Banking as a Service (BaaS) API
- Chatbot (WhatsApp, Discord, Telegram, Viber and Messenger)
- Mobile application (Android, iOS)
- Business intelligence (BI) and analytics
- Antifraud system
May 2019 -
Nov 2020
Nov 2020
May 2019 -
Nov 2020
Nov 2020
Bitnic
Head of Product
Bitnic is a European provider of retail management solutions. I transitioned the company's business model from custom software development to SaaS, contributing to 30% of the company's revenue growth. I also fully managed the product's P&L to achieve profitability.
I led 5 product teams, developed a go-to-market strategy, and launched 8 new products:
I led 5 product teams, developed a go-to-market strategy, and launched 8 new products:
- Go Bitnic – online ordering platform (Mobile Web, Android, iOS)
- Pay Bitnic – POS system (Android, Windows / Linux)
- Lead Bitnic – Business Intelligence and analytics software (Web)
- Order Bitnic – WMS system (Web, Android)
- Coffee Nearby – guidance platform with user-generated content (Android)
Apr 2018 -
May 2019
May 2019
Apr 2018 -
May 2019
May 2019
Capital Group
Product Lead, Global Investments
Capital Group is a global investment management organization that focuses on active management and provides a range of services designed to help investors reach their long-term financial goals. My role and activities:
- Designed and implemented technology solutions for investment opportunity analysis and risk mitigation, streamlining due diligence on over 250 companies and 17 multi-million dollar deals;
- Established and managed investment relations with a leading aircraft manufacturer, fostering strategic partnerships and supporting key investment initiatives to drive business value.
May 2017 -
Apr 2018
Apr 2018
May 2017 -
Apr 2018
Apr 2018
Product Manager, FinTech
- Enhanced a multi-asset management platform by integrating ML algorithms for predictive modeling and data-driven decision-making accessible both to institutional and retail investors;
- Streamlined data and reporting workflows with BI tools, resulting in a 21% cost optimization.
Feb 2017 -
Apr 2018
Apr 2018
Feb 2017 -
Apr 2018
Apr 2018
Square Ai
Product Manager
Square Ai empowers call center agents with AI and provides analytics solutions for companies operating in Telecom, FinTech, and Healthcare industries. My role and activities:
- Pivoted a contact center solution to a SaaS business model, increasing ARPPU by 40%;
- Designed and implemented the end-to-end lifecycle of an omnichannel contact center, incorporating voice and over 15 digital channels with WFM, QM, and advanced analytics.
Jun 2015 -
May 2017
May 2017
Jun 2015 -
May 2017
May 2017
Virtuoso VR
Co-Founder
Virtuoso (acquired by Virtuix) redefined AR/VR gaming and entertainment. My role and activities:
- Led the development of AR/VR solutions for mobile devices and Oculus headsets, delivering immersive customer experience and training applications tailored for enterprise use cases;
- Established partnerships and investor relations, leading to the company’s acquisition.
Education
Universitat Pompeu Fabra
2022-2023
2022-2023
Master's degree
Cognitive Systems and Interactive Media
Higher School of Economics
2020-2022
2020-2022
Master's degree
International Business
International Business
Financial University
2016-2020
2016-2020
Bachelor's degree
Project Management and Data Analytics
Project Management and Data Analytics
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